Posts to Slack when an incoming email asks to cancel a subscription, account or contract.
Uses
Gmail
Slack
Alert the team when a customer emails to cancel
GmailWhen an email arrives. Save it as email.When an email arrives. Save it as email.
Does the email ask to cancel?Match keywords in email.subject email.body and save it as wants_to_cancel.
If wants_to_cancel.is_match is yesIf wants_to_cancel.is_match is yesYes
Alert the account teamSend message to channel. Save it as alert.:warning: email.from_name (email.from_address) looks like they want to cancel.
Subject: email.subject
Please reach out today.SlackNo
No steps