An AI reads each form message: sales enquiries go to HubSpot and Slack, support requests to your support team, spam is ignored.
Uses
Claude
Fillout
Gmail
HubSpot
Slack
Sort website form messages into sales, support and spam
form.When a Fillout form receives a new response. Save it as form.support_email to blank.form.answers_text and save it as triage.triage.output.category is salesIf triage.output.category is salesYes
form.answers.Email. Save it as contact.HubSpotannounced.New sales enquiry: triage.output.summarySlackElse if @triage.output.category is "support"
support_email. Save it as forwarded.
Subject: Support request from the websitetriage.output.summary
form.answers_textGmailOtherwise
No steps