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Escalate urgent support emailsRun

Start

GmailWhen a new email arrives in Gmail.

If this email needs a person right nowYesNo

SlackSend a Slack message to channel '#support'.

GmailAdd label 'Support/Queue' to the email.

End

RunningSucceededJust now

New email from Dana Kim0.3s
Needs a person: Yes1.2s
Message sent to #support0.4s